Home care is a sensitive subject that will take multiple conversations.
The initial conversation should be focused on your loved one. Ask them about their wishes and if they wish to stay in their home. While it is important to be honest it is equally important to be mindful of your parent’s feelings. Home care is personal and can feel like an invasion of privacy if it is forced.
The goal is to be an ally in your parents’ desire to live independently, not their adversary. You will make future conversations easier by showing that you want to follow their wishes.
Ask them what is important to them in receiving care. Once you fully understand their wishes, you can ask our team what services aligns with their preferences and needs.
Tips For Starting The Conversation:
Come Together as A Team
When beginning the discussion of home care, it is important that all family members involved with the process are on the same page. In order to reduce stress and misinformation, it is important that all members are gathered together at the same time when options are discussed.
Start with Less Personal Services
Rather than initially suggesting bathing and toileting services, start with services such as light housekeeping and errands, physical therapy or medication management. Trust is not built instantly. Home care typically builds over time as the patient requires further assistance and feels comfortable with the service.
Don’t Force the Situation
The home care discussion will not be a one-time thing. It will likely take multiple conversations to discuss the type of care your loved one will receive, how payment will be covered and more.
Common Objections You Will Have To Face:
- I don’t need home care.
Seniors may be offended when told they need help. Try saying, “I want to help” instead. Let your parents know that you understand they are capable, but that it would give you peace of mind if they had a little help around the house.
- I don’t want a stranger in my home.
It is important your parent feels heard. Let them know that no one will come into their house with them meeting the individual first. It is important that your parent feel like the individual is a “good fit”.
- I (or you) can’t afford it.
It is important to establish who will be paying for the service. Find out what your parent’s insurance covers. Keep in mind, they may qualify for certain services if they are a veteran. You can also discuss need with our team and we can provide rates for service that you can share with your parent.
Home care is a delicate subject. We hope you can utilize the tips above to prevent hurt feelings and arguments. Be patient and go in with an understanding that it will take time to reach a decision.
